TechConsultix
TCX-ITM

IT Management & Compliance

We put structure around IT: strategy and governance frameworks, programme delivery, service management and the compliance posture that keeps auditors satisfied and boards informed.

ITIL 4COBITPRINCE2ISO 27001
Capabilities
10
Standards
PRINCE2 · ISO 27001
TCX-ITM-01

Cybersecurity & Compliance

Standards-driven roadmaps that reduce risk and survive audit.

We strengthen security and compliance using ISO/IEC 27001, NIST and CIS Controls, with consultancy covering GDPR, HIPAA and sector-specific regulation, alongside disaster recovery and business continuity planning.

The output is a standards-driven roadmap that lowers risk, supports audit, and builds genuine resilience rather than paperwork.

ISO/IEC 27001NISTCIS ControlsGDPRBCP/DR
TCX-ITM-02

IT Strategy & Governance

Aligning IT investment to business outcomes, with oversight that holds.

We align IT strategy to business goals and apply COBIT, ITIL and ISO/IEC 38500 for governance. IT investment is optimised through structured portfolio management, and vendor and contract oversight keeps compliance and accountability visible.

COBITITILISO/IEC 38500Portfolio mgmt
TCX-ITM-03

Project & Program Management

End-to-end delivery in whichever methodology your organisation actually runs.

We manage IT projects end to end across Waterfall (PMBOK, PRINCE2) and Agile (Scrum, SAFe, Kanban), and establish PMO structures that bring consistency and governance. Budgets, risks and timelines are actively managed toward measurable value.

PMBOKPRINCE2ScrumSAFeKanbanPMO
TCX-ITM-04

Service Management (ITSM)

ITIL 4 practice design, from incident flow to SLA reporting.

We design and optimise ITSM practices aligned to ITIL 4. Incident, problem and change management follow global standards, and service desk operations are strengthened with SLA and KPI monitoring — building reliability into the operating rhythm.

ITIL 4IncidentProblemChangeSLA/KPI
TCX-ITM-05

Process Optimization & Automation

Removing the bottlenecks, then automating what remains.

We streamline IT workflows using Lean IT, Six Sigma and ITIL CSI principles, with automation and orchestration tooling to improve throughput and accuracy. Audits identify bottlenecks, risks and cost-saving opportunities.

Lean ITSix SigmaITIL CSIOrchestration
TCX-ITM-06

RFP Services

Procurement documents and evaluation frameworks that get honest answers.

End-to-end consultancy for Request for Proposal processes: drafting structured RFP documents that capture business and technical requirements, and designing evaluation frameworks aligned to industry best practice.

The result is procurement that attracts the right vendors, compares proposals fairly, and stands up to scrutiny.

RFP draftingEvaluation frameworksVendor comparison
TCX-ITM-07

Service Integration & Management (SIAM)

Governing multiple providers as one accountable service.

SIAM helps organisations govern and coordinate multiple IT service providers. We establish clear accountability, performance monitoring and contract alignment so each provider delivers its share — creating a unified service ecosystem instead of a finger-pointing exercise.

SIAMMulti-providerContract alignment
TCX-ITM-08

Performance Monitoring & Reporting

Executive dashboards built on Balanced Scorecard principles.

We build executive dashboards on Balanced Scorecard principles and run continuous improvement cycles aligned to ITIL CSI. Benchmarking exposes performance gaps against industry norms, and the data supports decisions rather than decorating them.

Balanced ScorecardITIL CSIBenchmarking
TCX-ITM-09

Digital Transformation & Change Management

Platform rollouts that people actually adopt.

We guide ERP, CRM and enterprise platform rollouts, running change initiatives on ADKAR and Prosci best practice. Impact analysis and structured stakeholder engagement carry adoption through the difficult middle of a programme.

ERPCRMADKARProsciImpact analysis
TCX-ITM-10

Infrastructure & Cloud Management

Hybrid estates and migrations across AWS, Azure and GCP.

We manage data centres, networks and hybrid IT estates in line with ITIL, ISO/IEC 20000 and TOGAF. Cloud migrations are executed securely across AWS, Azure or GCP, with attention to scalability, performance and running cost.

ISO/IEC 20000TOGAFAWSAzureGCPFinOps
Evaluation terms

Judge the work before you sign anything.

Hand us one real, scoped task from your backlog. We deliver it in up to 16 hours — working code, a technical report, or a prototype — at no cost. You assess the engineering against your own standards, then decide.

Request a sample task

Start with one task.

No procurement process required to find out whether we are any good. Send one scoped task and judge the result.

Book a call